FAQ

Frequently Asked Questions about Saphir Parfums

Products & Pricing

Saphir Parfums is a Spanish luxury fragrance brand offering affordable designer perfume dupes and high-quality eau de parfum alternatives. We provide premium fragrance alternatives to expensive designer perfumes, allowing you to enjoy sophisticated aromas at a fair price. All our perfumes are crafted in Spain using carefully selected ingredients.

Our fragrance prices vary depending on the scent, starting from $24.99. Each perfume product shows its individual price on the product page. (Available in 200ml format). Saphir offers affordable luxury fragrances at competitive prices for quality perfumes that rival designer brands.

Yes, we offer perfume discounts based on quantity and subscription status:

For regular customers:

  • 2+ products: Free shipping on perfume orders
  • 3-4 products: 5% discount + free shipping
  • 5+ products: 10% discount + free shipping

For Saphir subscription members:

  • 10% discount on all fragrance products
  • Free shipping on 2+ products
  • Free fragrance samples (up to 2 per month)

Subscription, Shipping & Returns

Saphir subscription is our monthly fragrance subscription service that allows you to receive 200ml of a selected Saphir perfume each month. Subscribe to our perfume box and enjoy 10% discount on all fragrances, free shipping (on 2+ products), and access to free perfume samples of 2ml to explore new scents. It's the perfect luxury fragrance subscription for exploring different aromas.

We currently ship only within the United States.

Standard shipping cost: Approximately $5-10 USD (varies by destination)

Free shipping available for:

  • Orders with 2+ products
  • Orders $50+
  • Subscribers with 2+ products

Delivery time: 3-7 business days after your order ships from our facility. Enjoy fast, reliable perfume delivery to your door.

You have 30 days from the delivery date to initiate a perfume return or fragrance exchange. Once approved, you have an additional 30 days to ship the product back. Our return policy is designed to be customer-friendly while protecting product quality

For a fragrance return to be eligible, the perfume product must:

  • Be unused and unopened
  • Have all original tags intact
  • Be in original, undamaged packaging
  • Show zero signs of use or wear
  • Include proof of purchase

This ensures the quality of returned perfumes and allows us to resell them responsibly.

The customer is responsible for return shipping costs. We do not provide prepaid return labels. We recommend using a trackable shipping method and purchasing shipping insurance to protect your package.

Return Address:
Saphir Parfums
6175 NW 167TH ST STE G39
HIALEAH FL 33015
United States

Email: hello@parfumssaphir.com

We respond within 1-2 business days. For quick support, please include:

  • Your order number (if applicable)
  • Clear description of your question
  • Your contact information

Have questions about our fragrance products, perfume subscription, or shipping policies? Our customer service team is here to help!

Didn't find your answer?

Contact us at hello@parfumssaphir.com and we'll be happy to help.